Texas winters are deceptive. Nine months out of the year the heat sits unused, then a norther drops overnight temps into the teens for 48 hours and every heating system in the region is asked to perform at full capacity — often for the first time since March. Every year we see the same pattern: the first hard freeze fills our schedule with no-heat calls, most of which would have been prevented by a routine tune-up in October. This guide covers what to do before, during, and after a cold snap so your household stays warm, safe, and out of a plumbing emergency.
1. Fall Heating Tune-Up — The Best $79 You'll Spend All Year
Furnaces sit unused from April through October in Texas. When you first call for heat in November, three things are commonly wrong:
- Flame sensor is coated with soot or oxidation from last winter — the control board can't detect the flame and shuts the burner off within seconds. #1 cause of first-freeze no-heat calls.
- Hot-surface igniter has cracked or degraded — silicon carbide igniters have a 5-7 year lifespan and often fail on the first big call for heat.
- Rodents have nested in the burner compartment or chewed thermostat wiring in the attic during the off-season.
A 45-minute fall tune-up catches all three for $79. Every one becomes a $220-$500 emergency call once the freeze hits and the furnace won't start. Book in October or early November — before the first cold front rolls through.
2. Freeze Prep — 48 Hours Before
When the forecast shows a hard freeze (sustained below 25°F for 6+ hours) in the next 48 hours, run through this checklist:
- Verify heat is working — set the thermostat to Heat mode and confirm warm air within 5 minutes. Don't wait for freeze night to discover a failed igniter.
- Replace the furnace filter — a dirty filter causes overheating and safety shutoffs during long run times.
- Test all CO detectors — press the test button. Replace units older than 5-7 years (date printed on the back).
- Locate your main water shutoff — inside the garage, in a utility closet, or at the meter with a curb key. If a pipe bursts, cutting water in under 60 seconds saves thousands.
- Disconnect outdoor hoses and cover exterior faucets with foam covers ($4 at any hardware store).
- Insulate exposed pipes in attics, crawlspaces, and garage exterior walls.
- Fill vehicle tanks and stock groceries — Texas freezes often bring power outages that take out gas stations and store systems.
3. During the Freeze — Thermostat, Faucets, Doors
- Thermostat: 65-68°F day and night. Don't set it back at night — the savings are minimal, and if the heat fails at 2 AM you lose your temperature buffer.
- Never below 55°F even if you're away. Below that, interior plumbing on exterior walls starts freezing.
- Drip cold-water faucets on exterior walls when outdoor temp is below 25°F. Moving water is much harder to freeze than still water. A pencil-lead-width stream is enough.
- Open cabinet doors under sinks on exterior walls so room air reaches the plumbing.
- Close bedroom doors at night to concentrate heat. A single space heater in a closed bedroom keeps it survivable if the main system fails.
- Keep garage doors closed and don't open them unnecessarily — attached garages buffer the house.
4. Carbon Monoxide Safety During Winter
CO poisoning cases spike every winter in Texas — usually from three sources:
- Using gas stoves or ovens for heat when the furnace fails. Never do this. Stoves aren't designed for continuous operation in enclosed spaces.
- Generators running in or near enclosed spaces — attached garages, screened porches, near air intakes. Generators must run at least 20 feet from any structure with air moving away from doors and windows.
- Cracked heat exchangers in aging furnaces — the furnace runs, but combustion gases leak into the supply air stream. Only detectable with combustion analysis testing (included in every one of our heating diagnostics).
If a CO alarm activates: get everyone out (people and pets), call 911 if anyone shows symptoms, then call your gas utility (Atmos Energy: 866-322-8667). Once cleared, call us to inspect the HVAC system. See our full CO alarm emergency guide for the step-by-step protocol.
Symptoms of CO poisoning: headache, dizziness, nausea, confusion, weakness, chest pain. Multiple family members sick at once, or symptoms that improve when leaving the house, are strong indicators.
5. What to Do If the Heat Fails During a Cold Snap
- Call us immediately — (214) 466-6465 — real humans answer 24/7. During freeze events we prioritize no-heat calls in the order received.
- Check the thermostat first — Heat mode, setpoint above room temp, batteries fresh.
- Check the furnace on/off switch (looks like a light switch on or near the unit) and both breakers.
- Replace the filter if it's dirty — dirty filters cause overheating that trips safety switches.
- Use safe portable electric heaters — space heaters plugged into wall outlets, plugged directly (no extension cords), kept 3 feet from anything flammable.
- Never use gas stoves or ovens for heat. CO risk is severe.
- Concentrate people into fewer rooms — close doors, use blankets, share body heat.
See our 24/7 emergency heating service page for what qualifies as a true emergency and our response protocol.
6. Common Winter Heating Problems — Diagnostic Guides
Before you call, if you have time, one of these symptom guides will often tell you what's wrong — and sometimes let you fix it yourself in 5 minutes:
7. Heating Services We Provide
Full range of residential and light-commercial heating service across Mabank, Cedar Creek Lake Area, and DFW:
Heater & Furnace Repair
Same-day heater repair when the cold snap hits. Gas, electric, and heat pump systems.
Learn MoreFurnace Installation & Replacement
Properly-sized gas, electric, and high-efficiency furnaces. Manufacturer-backed warranties.
Learn MoreHeat Pump Installation
Single-system heating and cooling. 30–40% lower utility bills vs gas furnace + AC.
Learn More24/7 Emergency Heating Repair
After-hours heating emergencies during cold snaps. Real human answers, no call center.
Learn MoreHeating Maintenance & Tune-Ups
$79 fall heating tune-up. Catch problems before the first cold snap kills your system.
Learn MoreWinter Heating FAQ
How cold does it need to be for pipes to freeze in Texas?
Sustained outdoor temperatures at or below 20°F for 6+ hours puts uninsulated pipes at risk of freezing. Pipes in exterior walls, unheated attics, garages, and crawlspaces are the most vulnerable. Above 25°F with the heat working, most Texas plumbing is fine — the risk climbs steeply below 20°F and becomes near-certain below 10°F for exposed pipes.
What should I set my thermostat to during a freeze?
Keep the thermostat at 65-68°F day and night during freeze warnings. Don't set it back at night — the energy savings are minimal and you lose your buffer if the heat fails partway through the night. If you leave the house during a freeze, do NOT set it below 55°F — that's the minimum to keep interior plumbing above freezing.
Why should I schedule a heating tune-up in the fall?
Furnaces sit unused April through October in Texas. When you first call for heat in November, dust on the flame sensor causes ignition failures, mice may have nested in the burner compartment, and the inducer motor that's been still for 7 months can fail to start. A $79 fall tune-up catches these before they leave you without heat on the coldest night of the year. Most no-heat emergencies we run during first-freeze events were preventable.
Is it safe to use a gas stove for heat if my heater fails?
Absolutely not. Using a gas stove or oven for space heating is one of the leading causes of carbon monoxide poisoning in Texas cold snaps. Stoves are designed for cooking (short bursts with kitchen ventilation) — not for hours of continuous operation in an enclosed home. Use portable electric space heaters instead, or wood-burning fireplaces if properly vented.
How often should carbon monoxide detectors be replaced?
Every 5-7 years — check the manufacture date printed on the back of the unit. CO sensor accuracy degrades over time, and an old detector may fail to alarm during a real event or give false alarms. Install one on every floor and outside every sleeping area, and test the batteries every 6 months (spring and fall daylight-saving change is a good reminder).
What are the symptoms of carbon monoxide poisoning?
Headache, dizziness, nausea, vomiting, confusion, weakness, chest pain, and shortness of breath. Symptoms mimic the flu, but multiple family members getting sick at the same time — or symptoms that improve when you leave the house — are red flags for CO. Any suspicion of CO poisoning means everyone leaves the house immediately and calls 911.
How do I know if my heat pump is broken or just in defrost mode?
Normal defrost cycles last 3-10 minutes, during which the indoor blower runs but air feels cool, and you'll see steam rising off the outdoor unit while a 'clunk' from the reversing valve is audible. If cool air lasts longer than 15 minutes, or the outdoor unit stays iced over for hours without a visible defrost cycle, the defrost board or reversing valve has likely failed.
Can Eric's Home Services respond same-night during a freeze warning?
Yes. Our after-hours line goes to a real tech — Eric, Brad, or a senior team member — not a call center. During freeze events we prioritize no-heat calls in the order they come in, with same-night dispatch for occupied homes, vulnerable occupants, and situations where pipes are at risk. Call (214) 466-6465.
Ready to winterize your heating system?
Book a $79 fall heating tune-up now and get ahead of the first freeze. Same-day 24/7 emergency service if your heat is already out.
Book Fall Tune-Up → Call (214) 466-6465